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Your questions
answered.

Still have questions? Here are some of our most frequently asked questions, answered by our certified dietitians.

What is group coaching?
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Group Coaching provides expert guidance and support from a dietitian to a group of people who have similar health and wellness goals. It includes group check-ins at flexible times, a personalized program protocol based on your health goal, and education on glucose, metabolism, and healthy eating habits. It is suitable for anyone who wants to improve their overall health and well-being, whether you are trying to lose weight, manage a health condition, or simply want to eat healthier. The program provides a personalized approach to nutrition and wellness, with ongoing support, accountability, and education. Participants also have the opportunity to connect with like-minded individuals who share their goals and challenges.

Do you accept HSA or FSA?
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Certain Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) can be used for Nutrisense programs.

We recommend checking with your fund to see whether our program would be covered either in full, partially, or not at all.

If your fund does cover Nutrisense, we'll be more than happy to provide you with an itemized receipt to submit to your HSA or FSA provider. When the time comes, feel free to email [email protected] to request your receipt.

Do you accept health insurance?
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Currently, Nutrisense is unable to accept Health Insurance for our programs. We are continually working towards getting coverage and will provide the Nutrisense community with any updates.

What is included in the Nutrisense Program?
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Each program includes:

  1. Continuous Glucose Monitors - Monthly delivery of 2 CGMs that will help you understand how your body reacts to food, sleep, stress, and other factors.
  2. Dietitian support - Every program includes 1 month of complimentary dietitian group coaching through our in-app chat messenger. Our dietitians work with you to guide you on your health journey.
  3. Nutrisense app - The Nutrisense app is a powerful tool that lets you track your daily activity to see how food, sleep, exercise, and stress impact your glucose levels.
  4. Access to a private community - Our Facebook group will allow you to learn and connect with like-minded members.
How much does dietitian support cost?
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All Nutrisense programs include 1 month of free dietitian support. After your first month, you can opt-in to continue using the service for an additional $100/month.

Can I cancel my subscription?
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Nutrisense membership programs are designed to offer reduced monthly rates the longer the commitment. If you wish to discontinue your subscription before meeting the minimum monthly commitment, we'll go ahead and charge the difference between your monthly rate and that of the commitment you have met plus a $100.00 early cancellation fee.

Where can I get help if I have more questions?
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You can submit a request here and our customer support team will get in touch with you.

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Our program requires an NFC-enabled smartphone. Please, check phone compatibility before paying (iPhone 7 or newer, and most newer Android devices support NFC).

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Service only in US. Please contact us for questions regarding International use.
Please read our terms of use and cancellation policy.

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For all monthly plans, you will continue to be charged at your current monthly rate at the end of the commitment or pre-paid period.

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